Last updated: April 21, 2026
MadJack AI Solutions ("MadJack", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at madjackai.com and all associated subdomains.
Account Information: When you create an account, we collect your name, email address, and business information. Payment Information: We use Stripe to process payments. We do not store your credit card details directly — Stripe handles this securely. Usage Data: We collect information about how you use our tools, including pages visited, features used, and actions taken. Content Data: We store content you create or upload, including text, images, videos, and social media posts. Third-Party Data: When you connect social media accounts or other integrations, we may receive data from those platforms as authorized by you.
We use your information to: (a) provide and improve our Service; (b) process transactions and send billing notifications; (c) generate AI-powered content and recommendations tailored to your business; (d) communicate with you about your account, updates, and support; (e) analyze usage patterns to improve our platform; (f) comply with legal obligations.
Our AI tools process your business data to generate content, recommendations, and insights. This processing is performed by third-party AI providers (such as Anthropic) under strict data processing agreements. Your data is not used to train AI models. Each customer's data is isolated and never shared with other customers.
We do not sell your personal information. We may share your data with: Service Providers — companies that help us operate the Service (hosting, payment processing, email delivery, AI providers). These providers are contractually obligated to protect your data. Third-Party Platforms — when you authorize us to post content to social media platforms, we share the necessary content with those platforms. Legal Requirements — if required by law, court order, or governmental authority.
Your data is stored securely on servers provided by Supabase and Vercel, both of which maintain SOC 2 compliance. We use encryption in transit (TLS) and at rest. We implement access controls, audit logging, and regular security reviews. While we strive to protect your data, no method of electronic storage is 100% secure.
We retain your data for as long as your account is active. If you cancel your subscription, we retain your data for 30 days to allow for reactivation or export. After 30 days, your data is permanently deleted. Some data may be retained longer if required for legal, accounting, or compliance purposes.
Depending on your jurisdiction, you may have the right to: access the personal data we hold about you; correct inaccurate data; delete your data; export your data in a portable format; opt out of marketing communications; restrict or object to certain processing activities. To exercise these rights, contact us at hello@madjackai.com.
We use essential cookies for authentication and session management. We use analytics cookies (PostHog) to understand how the Service is used. You can control cookie preferences through your browser settings.
The Service is not intended for users under 18 years of age. We do not knowingly collect information from children. If we learn that we have collected data from a child, we will delete it promptly.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to: know what personal information we collect and how it is used; request deletion of your personal information; opt out of the sale of personal information (we do not sell personal information); not be discriminated against for exercising your privacy rights. To exercise these rights, contact us at hello@madjackai.com. We will respond to verifiable requests within 45 days.
If you are located in the European Economic Area (EEA) or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your data includes: contract performance (providing the Service), legitimate interests (improving our platform, preventing fraud), and consent (marketing communications). You have the right to lodge a complaint with your local data protection authority. For international data transfers, we rely on Standard Contractual Clauses approved by the European Commission.
Your data may be transferred to and processed in the United States, where our servers and service providers are located. By using the Service, you consent to this transfer. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses and data processing agreements with all third-party processors.
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. The "Last updated" date at the top reflects the most recent revision.
For questions about this Privacy Policy or our data practices, contact us at hello@madjackai.com or by mail at MadJack AI Solutions, Florida, United States.